Baressential | Terms and Conditions
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Terms and Conditions

We promise to ship our best-quality products to you in a safe, secure and reliable manner and to deal promptly with any concern you may have regarding your order

Statutory Rights:

Please note, the following Terms and Conditions do not affect your statutory rights as a consumer

 

Your use of this website is subject to our terms and conditions of use set out below.

Our promise

Allergies – important information

Our products are made from 100% natural ingredients. Our ingredients are listed on this website. Please note that we do use oils produced from tree nuts; we would advise any customer who suffers from tree nut allergies to seek medical advice before using our products

 

 

Baressential are genuinely hand-made in small volumes so you may encounter some variation in colour, texture, scent or wrapping between batches or orders and as they are pictured on this site or in any other marketing materials.

We attempt to be as accurate as possible when describing products on the website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, on the Website are accurate, complete, reliable, current, or error-free.

Prices

All prices are quoted in Euro and are inclusive of 23% VAT.

Orders shipped out of Europe are not charged VAT, this is deducted at checkout.

 

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.  We are entitled to make adjustments to the price to take account of any increase in our supplier prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the website is wrong

Gift Certificates

Company gift certificates may be used only for purchases on www.baressential.ie.

Baressential Ltd is not responsible for lost or stolen gift certificates or for use without your permission.  They are not for resale. Receipt of a Baressential Ltd gift certificate does not automatically guarantee purchase of any item. Gift certificates have no expiration date; however, Baressential Ltd may amend eligible purchases and locations for redemption with appropriate and reasonable notice by updating the Gift Certificate terms and conditions at www.baressential.ie./terms. In the event of any such change, you may return the gift card for a refund of the remaining balance. Gifts certificates cannot be redeemed for cash, returned for cash refund or exchanged.

Promotions, Coupons and Discounts

A promotional coupon code and/or discount may not be combined with any other offer, discount, promotion or used before or after a promotional period.

Online Security Payment - Realex Payment Gateway?

We understand that customers are concerned about the security of their debit and credit card details. We take significant steps to protect all your information, and especially your payment details, using the latest technology. We take most major credit cards and Laser.  All transactions are processed by Realex Payment Gateway. All credit card information is held in secure mode, encrypted and protected behind a firewall.

Privacy Policy:

We are a small company and pride ourselves on protecting our customer’s privacy. We will not sell, disclose or pass on, in any way, customer’s email addresses, nor will we endlessly fill your in-box with pointless emails or your letter box with unwanted mail. If you place an order, we may contact you to clarify details and may, occasionally, email you with information about new products or special offers. If you would like to opt out of receiving emails from us, please let us know via info@baressential.ie

 

We respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2002

Delivery

We endeavour to dispatch all orders within two to five working days. Thereafter, estimated postal delivery times are as follows:

Ireland: Please allow one to two working days Ireland (including Northern Ireland) after dispatch. We use Fastway Couriers to deliver so it’s recommended that you use a mobile number so they can arrange a suitable delivery time for you.

United Kingdom: Please allow three to five working days after dispatch

All other EU Countries: Please allow five to ten working days after dispatch

USA, Canada, Australia and New Zealand: Please allow ten+ working days after dispatch

Rest of World: Please allow seven to twenty working days, varies according to destination

Please add 3-4 working days to the above estimates during the festive season.

 

The above delivery times and last posting dates are ESTIMATED and delays can occur after dispatch, which are out of our control (eg. customs delays, local road conditions, etc).

If you have not received your parcel in this time, please check with your local sorting office to see if they are holding the parcel for you. Should they not have your parcel, please contact us at

kate@baressential.ie

FORCE MAJEURE

Baressential Ltd will exercise every reasonable effort to meet the requested dispatch date. Baressential Ltd shall not, however, be liable for any loss or damage due to delays or failure to ship resulting from any cause beyond its reasonable control, such as but not limited to compliance with laws or regulations, acts of God, acts or omissions of the Purchaser, acts of civil or military authority, judicial action, defaults of sub-contractors or suppliers, labour disputes, failure or delays in transportation, embargoes, wars or riots

Customer Services/Complaints:

It is important to us that the customer is always happy with both our goods and our service.. Complaints are taken very seriously by Baressential Ltd and will be dealt with within 5 working days, although the majority of complaints will be corrected within a few hours. Please note that the Purchaser is also welcome to contact Baressential Ltd on any issue relating to their order on the contact telephone, or email listed.

Baressential Ltd main operating hours are from 9:30 GMT to 5pm GMT, Monday to Friday

Please note all correspondence will be treated in the strictest confidence

Cancellations

Should you decide that you wish to cancel your order you can do so any time after placing your order or up to 7 working days after you receive your order.

Please contact us at info@baressential.ie or on 00 353 (0)85 1566339.

We will ask you to safely return the goods in original, unopened packaging at your own expense and we will then make a refund to you.  Please enclose the invoice or a note giving your name, address, contact phone number and order number (from confirmation email). Refunds will be made in accordance with your original method of payment and will be made without undue delay. If the goods are returned part used, incomplete or damaged, we reserve the right to make a pro-rata reduction in the refund offered

Returns

Where the rejection of goods is due to a defect or discrepancy in the order, the customer is entitled to a full refund or replacement.

 

Goods bought online cannot be returned to any Baressential Ltd stockist.

 

 

Please send goods back to the below address

Baressential Ltd, Unit 5, Athy Community Enterprise Centre, Woodstock Industrial Estate, Kilkenny Rd, Athy, Co. Kildare, Ireland

 

We cannot except responsibility for packages lost in transit

Liability:

Baressential Ltd accepts no liability for any harm caused by the improper use of the products sold on this site, or any negative consequences experienced from use of the information on this site. If you use this site you are accepting full liability and are indemnifying

Indemnification

You agree to indemnify, defend and hold harmless Baressential Ltd, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party

Disclaimer of Warranties

Your use of this web site is at your own risk. Baressential Ltd makes no representations or warranties of any kind, express or implied, as to the operation of this site, its contents, any information made available on this site, or other materials and services offered on this site. Baressential Ltd disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, title, fitness for a particular purpose or occasion and non-infringement with respect to all of the foregoing. Baressential Ltd does not warrant that use of this site will be uninterrupted, secure or error-free, that messages or requests will be delivered, that defects will be corrected, or that the site or the server that makes the site available are free of viruses or other harmful components. While certain precautions have been taken to detect computer viruses and ensure security, we cannot guarantee that this website is virus-free and secure. We shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. By using this site, you agree that any material and/or data downloaded or otherwise obtained from this site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We do not give any warranties as to the compatibility of this website with your computer systems, software and/or hardware.

Copywrite

All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, data compilations, and software, and the compilation thereof (the “Content”) is the property of Baressential LTD our affiliates, our partners or our licensors, and is protected by Irish and international copyright laws. Nothing may not reproduced in whole or part by electronic means or in print without the prior written permission of the company.

We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website.

Prohibited Uses

Product

Any products and services, and any samples thereof, we may provide to you are for personal use only. You may not sell or re-sell any of the products or services, and any samples thereof, you receive from us. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Website

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with relevant United Kingdom law and the relevant courts of the republic of Ireland will have exclusive jurisdiction in relation to the Agreement

Your use of this Website and any purchase by you of any goods from Baressential Ltd shall be governed by Irish law and the parties hereto submit to the exclusive jurisdiction of the Irish courts.

User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these

Terms of Service

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

We reserve the right to change the terms of use or policies regarding the use of this website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on this website. It is your responsibility to check the most recent version of these terms and conditions.